Fidelity Investments Expands Remote Career Opportunities Globally

Founded in 1946 and managing over $5.8 trillion in discretionary assets, Fidelity has long been known for prioritising stability, employee well-being, and innovation in workforce practices. The expansion of its remote work model marks a major shift in the company’s approach to talent acquisition and retention.

Remote Careers in the United States

Fidelity’s U.S. operations have adopted a structured hybrid model, where most employees are expected to attend office for just one week per month, depending on team requirements. Key departments, such as customer support and financial consulting, follow varied hybrid structures, including models like “two weeks in, two weeks out” or Friday-only work-from-home policies.

Additionally, Fidelity has opened several fully remote senior-level roles. Positions such as Director and Portfolio Solutions Consultant are now being offered with remote-first options and competitive salaries ranging between $90,000 and $204,000 annually. This development reflects the company’s willingness to decentralise leadership roles and tap into geographically diverse talent pools.

Training and licensing processes have also been digitised. Financial Consultants and Customer Relationship Advocates undergo fully remote paid training for required certifications, including SIE, Series 7, and 63. Employees report strong work-life balance and consistent team support, although some concerns have been raised about increased oversight during mandatory “connect weeks.”

Remote Work Landscape in India

Fidelity’s India operations, based in Bengaluru, Chennai, and Gurugram, play a critical role in supporting the company’s global functions. With more than 4,500 employees, India has become a strategic capability centre for technology, analytics, investment research, and operations.

In India, Fidelity follows a flexible hybrid policy tailored to each department. Employees frequently report the option to work from home on most days, with in-office attendance required primarily for team alignment or cross-functional meetings. Time zone coordination with global teams does, however, lead to occasional late-night calls.

Fidelity India offers several benefits to support remote workers, including flexible working hours, paid parental leave, and continuous professional development opportunities. Programs like LEAP and Eureka encourage innovation and career growth, with online access to training, certification support, and mentorship.

Glassdoor reviews from India-based employees consistently highlight the company’s transparent culture, inclusive work environment, and ease of transitioning into remote work. However, some roles, especially those requiring U.S. client interaction, may involve night shifts or fixed hybrid schedules.

Employee Perspectives

While Fidelity’s remote and hybrid model has been largely welcomed, there are mixed reviews depending on role and team. Several U.S.-based employees commend the flexibility and autonomy in hybrid roles, stating that they work remotely three out of four weeks each month.

Conversely, some employees in customer service positions have voiced concerns about micromanagement and limited growth opportunities when working entirely from home. There have also been comments about inconsistency in enforcement of hybrid attendance policies, particularly during “connect weeks.”

In India, employees appreciate the company’s commitment to work-life balance but advise new hires to clarify role-specific remote expectations during the interview process, especially regarding time zone demands.

Implications for Job Seekers

Fidelity’s growing focus on remote and hybrid work presents opportunities for a wide range of professionals:

• Most entry-level and mid-level roles in both the U.S. and India offer partial or full remote flexibility.

• Remote roles now include leadership positions in technology, analytics, and portfolio management.

• Online licensing and paid training are standard, especially for client-facing roles.

• India-based roles involve global collaboration, often requiring flexibility in working hours.

Fidelity continues to refine its dynamic work culture, ensuring that employees can balance productivity with flexibility. The company’s emphasis on structured training, digital tools, and global collaboration makes it one of the more adaptive employers in the financial and technology sectors.

Conclusion

Fidelity Investments is redefining the modern workplace by investing in remote infrastructure and hybrid work models across its global footprint. With India emerging as a key pillar in its remote strategy, professionals seeking flexible yet growth-oriented careers in finance, tech, or operations will find Fidelity to be a competitive and progressive employer.

For more information or to explore open roles, candidates can visit jobs.fidelity.com or careers.fidelityinternational.com.