In a move aimed at improving communication with taxpayers, the Haryana Excise and Taxation Department has issued fresh instructions mandating that Show Cause Notices (SCNs) and Demand Orders issued under key provisions of the GST law be additionally intimated through registered or speed post, even after being served through the GST common portal.

According to the instruction, the State Government has been receiving regular feedback and representations from trade and industry regarding the need for better communication of notices and orders issued under GST laws.

Businesses have often raised concerns that important notices uploaded on the GST portal may go unnoticed due to technical issues, lack of timely alerts, or changes in authorized personnel handling GST compliance. To address these concerns, Haryana has decided to adopt an additional communication mechanism through postal delivery.

The instruction covers: Show Cause Notices in Form GST DRC-01 and Demand Orders in Form GST DRC-07 issued under: Section 73, Section 74 of the HGST Act, 2017, Section 74A, Section 122 of the HGST Act, 2017 and corresponding provisions of the CGST Act, 2017, IGST Act, 2017 and GST (Compensation to States) Act, 2017

Under the new directions, where such notices or orders have already been issued through the GST common portal, the Proper Officer shall additionally send an intimation through Registered Post, or Speed Post with Acknowledgement Due (AD) to the taxpayer, or where applicable, to the authorized representative at the last known place of business or residence.

The Department has clarified that the postal communication is intended only for the purpose of intimation.

Importantly, the instruction specifically states that the legal date of service of the notice or order will continue to be governed by the GST law and shall be deemed to be the date on which the notice or order is made available on the GST common portal in terms of Section 169 of the GST Act.

Thus, the postal dispatch does not alter the statutory mode of service or extend limitation periods available to taxpayers.

To ensure prompt communication, the Jurisdictional Proper Officer has been directed to send the postal intimation within 15 days of issuance of the Show Cause Notice or Demand Order through the GST portal.

The officers are also required to maintain ward-wise dispatch registers; record details of all such postal intimations; and monitor dispatches on a fortnightly basis.

The instructions introduce a monitoring framework at the district level.

The Deputy Commissioner of State Tax of the concerned district will supervise compliance with the instructions; review ward-wise dispatch registers; and countersign the records every month.

This is expected to improve accountability and ensure that taxpayers receive timely information regarding GST proceedings initiated against them.

The new instruction has been issued in exercise of powers under Section 168 of the Haryana Goods and Services Tax Act, 2017 and supersedes Instruction No. 01/2026/GST-II dated May 23, 2026.

The revised framework became effective from June 1, 2026.

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