Taxpayers are reportedly facing difficulties while filing and making payments of tax deducted at source (TDS) on the purchase of immovable property through Form 141, with a technical issue on the Income Tax Department’s portal allegedly preventing users from proceeding with the filing.

The issue was highlighted by tax professional Sweta Jain Patil through a social media post, in which she raised concerns over the functioning of the Income Tax Department’s online system and the absence of an appropriate grievance category for problems relating to Form 141.

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‘Continue’ Button Not Working on Form 141

According to the grievance highlighted in the post, the online process for TDS on the purchase of immovable propertythrough Form 141 is getting stuck because the “Continue” button on the portal is reportedly not functioning.

The taxpayer stated that the technical problem has continued for approximately 15–20 days, making it difficult for taxpayers to complete the required filing and payment process.

The inability to move beyond the relevant stage of Form 141 can create practical difficulties for persons responsible for deducting and depositing TDS in transactions involving immovable property, particularly where statutory compliance is time-bound.

Grievance Portal Does Not Provide Form 141 Category

The problem is reportedly compounded by the absence of a suitable grievance category on the CPC-TDS grievance mechanism.

As highlighted in the post, when a taxpayer attempts to raise a grievance, the available category continues to refer to Forms 26QB, 26QC, 26QD and 26QE. These forms relate to TDS-related transactions under the earlier Income-tax Act, 1961 framework.

The taxpayer further pointed out that even after selecting the applicable Act, the portal reportedly provides only an option relating to the Income-tax Act, 1961, without a corresponding option for the Income-tax Act, 2025.

Taxpayers Face Problems at Both Filing and Grievance Stages

The reported issue has therefore resulted in what the taxpayer described as a problem at both ends of the compliance process.

At the first stage, the taxpayer is unable to proceed with Form 141 because the “Continue” button is reportedly non-functional. At the second stage, the taxpayer is unable to properly report the technical problem because the grievance portal allegedly does not provide a dedicated category or route for Form 141-related issues.

This creates an additional compliance burden for taxpayers who may need to resolve portal-related difficulties while simultaneously ensuring that their statutory TDS obligations are fulfilled within the prescribed timelines.

Need for Portal Correction and Dedicated Grievance Route

The issue highlights the importance of ensuring that the Income Tax Department’s technology infrastructure remains aligned with the forms and procedures introduced under the new income-tax framework.

A dedicated grievance category for Form 141 would enable taxpayers and tax professionals to report technical difficulties directly to the appropriate authority. Similarly, the portal would need to provide the relevant Income-tax Act, 2025 option wherever grievances concerning the new statutory framework are required to be filed.

Until the technical problem is resolved, taxpayers encountering difficulties may face uncertainty regarding the appropriate mechanism for completing their compliance or formally reporting the portal failure.

Urgent Attention Sought from Income Tax Department

The issue has been brought to the attention of the Income Tax Department and Ministry of Finance, with a request for urgent intervention.

The reported problem also underscores the need for timely updates to interconnected tax-portal systems whenever new forms and statutory provisions are introduced. Ensuring that filing functionality, payment mechanisms and grievance-redressal categories are simultaneously updated would help prevent taxpayers from being caught between an unavailable filing facility and an unsuitable grievance mechanism.

The Income Tax Department’s response or any subsequent portal update would be relevant for taxpayers currently attempting to comply with TDS requirements through Form 141.

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