CESTAT Quashes Rs. 125 Crore Service Tax Demand Against Bharti Airtel, Call Free Allowance Waiver For Employees Not Taxable

The Chandigarh Bench of Customs Excise and Service Tax Appellate Tribunal (CESTAT) while quashing the service tax demand of Rs. 125 Crore against Bharti Airtel held that the Call Free Allowance (CFA) waiver for employees is not taxable.

The bench of S. S. Garg (Judicial Member) and P. Anjani Kumar (Technical Member) has observed that service tax cannot be levied when there is no consideration received. Free allowance given to the employees by the Bharti Airtel is in the nature of discount/concession and as the same has not accrued to the service provider-appellant, it cannot form part of the consideration for the purpose of levy of service tax.

The appellants, Bharti Airtel is in the business of providing various taxable services and registered under “Telecommunication Service, Business Support Services, Sponsorship Service” etc. 

The appellant offers“ Airtel Employees Services Scheme” to its employees (Scheme), under which, employees are granted waiver from payment of telephone charges up to the Call Free Allowance (“CFA‟) limit for mobile phones and fixed line connections.

The waiver is allowable only to the employees of the Appellant and not their relatives and employees of other group companies. CFA limit is on a monthly entitlement basis and any unused portion is not carried forward to the next month. In case an employee exceeds the CFA limit granted to him, the excess amount is collected by the Appellant along with appropriate amount of service tax payable, which is deposited by the Appellant.  

However, if the employee proves that the excess usage was directly related to work then exemption can be granted subject to approval from Function Heads or CEO/COO as specified under the Scheme.

In case of the approval of the said waiver, waived amount is reimbursed as per a laid down process. Revenue conducted an Audit of the appellants circle in Karnataka.

The appellant was asked to submit details of the waiver granted by the Appellant to its employees. A show cause notice was issued to the Appellant for the Bangalore Circle proposing the demand of service tax under “telephone services‟ on the amount of call free allowance waiver granted by the Appellant to its employees. 

The tribunal held that the Show Cause Notice is vague and does not specify the service which is rendered by the appellant; moreover, the benefit of discounts/ free allowance is accruing to the employees rather than the appellant who is the service provider. Consideration flowing towards the service recipient cannot be included for the purpose of taxing the service provided by the appellant.

Case Details

Case Title: Bharti Airtel Ltd Versus Commissioner of Central Goods & Service Tax, Gurugram

Case No.: Service Tax Appeal No. 1768 of 2012

Date: 27.01.2025

Counsel For Appellant: B.L. Narasimhan

Counsel For Respondent: Shyam Raj Prasad

Read More: GST Dept. Sent Summons Of Wrong Email Address: Delhi High Court Quashes Order

Mariya Paliwala
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