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Air India Held Liable for Wrongfully Offloading Passengers; Consumer Commission Orders Refund Plus Rs. 1 Lakh Compensation And Rs. 50K Litigation Costs

17/11/2025

Air India Held Liable for Wrongfully Offloading Passengers; Consumer Commission Orders Refund Plus Rs. 1 Lakh Compensation And Rs. 50K Litigation Costs

The District Consumer Disputes Redressal Commission-VI (New Delhi) has held Air India guilty of deficiency in service and unfair trade practice for offloading two passengers despite their confirmed tickets, valid Schengen visas, immigration clearance, and issued boarding passes. The Bench of President Poonam Chaudhry and Members Bariq Ahmad and Shekhar Chandra directed Air India to…

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Mariya Paliwala https://www.jurishour.in/

Mariya is the Senior Editor at Juris Hour. She has 5+ years of experience on covering tax litigation stories from the Supreme Court, High Courts and various tribunals including CESTAT, ITAT, NCLAT, NCLT, etc. Mariya graduated from MLSU Law College, Udaipur (Raj.) with B.A.LL.B. and also holds an LL.M. She started as a freelance tax reporter in the leading online legal news companies like LiveLaw & Taxscan.

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Air India Held Liable for Wrongfully Offloading Passengers; Consumer Commission Orders Refund Plus Rs. 1 Lakh Compensation And Rs. 50K Litigation Costs

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